Terms of Service

These Terms of Service ("Terms") govern your access to and use of BookedUp, a software platform operated by BookedUp Technologies LLC ("BookedUp," "we," "us," or "our"). By creating an account or using BookedUp, you agree to these Terms.

1. Description of Service

BookedUp connects to a Business User's Square Appointments account to identify open appointment slots and automatically sends text message outreach to clients who may be due for a return visit, with the goal of helping the Business User fill otherwise unbooked time.

2. Eligibility

You must be at least 18 years old and have the authority to connect a business's Square account to use BookedUp. By connecting your account, you represent that you are an authorized representative of the business and that you have the right to access and share the business and client data synced through Square.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information during signup and to keep your account information current.

4. Client Data and Consent

You represent and warrant that you have the lawful right to share your clients' contact information with BookedUp and to authorize BookedUp to send SMS messages to those clients on your behalf, consistent with your own privacy practices and applicable law. You are responsible for ensuring that your use of BookedUp, including the content of outreach messages, complies with applicable telemarketing and messaging laws, including the Telephone Consumer Protection Act (TCPA).

5. Subscription and Billing

BookedUp is offered on a subscription basis. Subscription fees, trial terms, and billing cycles will be presented to you at signup and are processed through Stripe. You may cancel your subscription at any time; cancellation will take effect at the end of your current billing period.

6. Discounts and Promotions

Any discounts referenced in outreach messages sent through BookedUp are offered at the sole discretion of the Business User. BookedUp is not responsible for honoring, tracking, or verifying discount redemption — this responsibility belongs solely to the Business User.

7. Acceptable Use

You agree not to use BookedUp to send unlawful, harassing, misleading, or unauthorized messages, or to use the service for any purpose other than legitimate client outreach for your own business.

8. Third-Party Services

BookedUp relies on third-party services, including Square, Twilio, Supabase, and Stripe, to operate. We are not responsible for outages, errors, or limitations caused by these third-party providers.

9. Disclaimer of Warranties

BookedUp is provided "as is" without warranties of any kind. We do not guarantee that outreach messages will result in any specific number of bookings, revenue, or business outcomes.

10. Limitation of Liability

To the maximum extent permitted by law, BookedUp Technologies LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

11. Termination

We may suspend or terminate your access to BookedUp if you violate these Terms or use the service in a manner that we believe is harmful to BookedUp, our other users, or third parties.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of BookedUp after changes take effect constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

14. Contact Us

Questions about these Terms can be directed to: